SHIPPING & DELIVERY

Thank you for choosing to shop with us! We want to make sure you have a clear understanding of our shipping and delivery process. Please read our policy carefully:

 

• **Processing Time**: Orders are typically processed within 1-3 business days. You will receive a confirmation email once your order has been shipped.

• **Shipping Methods**: We offer various shipping options, including standard and expedited shipping. The available options and estimated delivery times will be presented at checkout.

• **Shipping Rates**: Shipping costs are calculated based on the weight of the items and the delivery location. You will see the total shipping cost before you complete your purchase.

• **Delivery Time**: Delivery times may vary based on your location and the shipping method selected. Standard shipping generally takes 3-7 business days, while expedited options can deliver in 1-3 business days.

• **International Shipping**: We currently do not offer international shipping .

• **Order Tracking**: Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment’s progress.

• **Lost or Damaged Items**: If your order is lost or damaged during transit, please contact us within 7 days of delivery. We will work with the carrier to resolve the issue.

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If you have any questions about our shipping and delivery policy, feel free to contact our customer service team. Thank you for your support!

 

EASY RETURNS

At The Weird Sisters, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your item, you may return it within 30 days of the purchase date for a full refund or exchange. To be eligible for a return, the item must be unused, in its original packaging, and accompanied by a receipt or proof of purchase. Please note that certain items, such as personalized or perishable goods, are final sale and non-returnable. To initiate a return, please contact our customer service team. We appreciate your understanding and support! 

 

100% SECURE ORDERING 

We prioritize the security and privacy of our customers' information. Our ordering policy ensures a safe and seamless shopping experience. When you place an order, all personal and payment information is encrypted, safeguarding it from unauthorized access. We only collect information necessary to fulfill your order and do not share or sell your data to third parties. You can review your order details before finalizing your purchase, and we provide a confirmation email as soon as your order is placed. Should you have any questions or concerns, our customer service team is always available to assist you. Thank you for trusting us with your business; we are committed to protecting your privacy and ensuring a secure ordering process.